Gift Card Terms & Conditions

Effective date: November 5, 2024

Redemption

Gift cards can be redeemed for therapy services offered by Homa Counselling. The gift card value can be applied toward individual, couples, or group therapy sessions, depending on availability and the preferences of the recipient.

Validity & Expiration

Gift cards are valid for 3 years from the date of purchase. Unused balances will expire after this period. Extensions may be granted in certain circumstances but are not guaranteed

Non-Refundable

Gift cards are non-refundable and cannot be exchanged for cash or credit, except as required by law.

Transferability

Gift cards are transferable and may be gifted to another person. However, they cannot be resold or exchanged.

Partial Use

If the entire gift card balance is not used in a single transaction, the remaining balance can be applied to future sessions within the validity period.

Lost or Stolen Cards

We are not responsible for lost, stolen, or unauthorized use of gift cards. Please treat your gift card like cash.

Service Availability

Gift card redemption is subject to therapist availability. Recipients are encouraged to book appointments in advance to ensure preferred session times.

Limitations

Gift cards cannot be used for third-party services or any services not offered by Homa Counselling. Additionally, they cannot be combined with any other promotional offers or discounts.

Booking & Cancellation Policies

Appointments booked with a gift card are subject to our standard booking and cancellation policies. Cancellations made less than 24 hours before the appointment may result in a forfeiture of the session value.

Changes to Terms

Homa Counselling reserves the right to update or modify these terms and conditions at any time without prior notice. The terms in effect at the time of purchase will apply to your gift card.

Acceptance of Terms

By purchasing or redeeming a gift card, you agree to these terms and conditions.

For any questions or concerns regarding gift card usage, please contact us at info@homacounselling.com